5 Steps To Improve Carrier Relationships Without Adding Complexity
Carrier relationships are the backbone of a successful supply chain. When managed well, they ensure smoother operations, fewer delays, and better overall performance. But here’s the catch: many shippers overcomplicate these partnerships with unnecessary processes and unclear communication. The good news? Building better relationships doesn’t have to mean adding layers of complexity. In fact, the simplest strategies are often the most effective.
Let’s face it: the freight world is chaotic. Capacity swings, rate volatility, and supply chain disruptions can make even the most seasoned professionals lose sleep. But here’s the truth: strengthening your carrier relationships doesn’t just help you weather the storm—it puts you in a position to thrive. As Bob Ferrari, Supply Chain Consultant, aptly points out, “The most successful companies are those that understand that their supply chain partners, including carriers, are an extension of their own organization.” And for shippers, seamless collaboration with their carriers starts with a few simple, actionable steps.
Here are five strategies for shippers to improve their carrier relationships while keeping things straightforward:
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Latest Indago Research Report: Supply Chain & Logistics Labor Shortage
A September 2023 Harvard Business Review article (“How to Address the Supply-Chain Staffing Crisis“) states that “Our global supply chains are stressed and under pressure, not only because of material shortfalls and shipping delays, but also due to labor shortages in key sectors. Skills shortages are now seen across all points of the supply-chain continuum, from sourcing to production, logistics, and delivery of goods and services.”
How challenging is it to find and hire qualified people to fill your open supply chain and logistics positions? What do you believe are the primary causes of the labor shortages? What strategies is your organizing using to address this problem?
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