AI In Logistics: Already Here, Just Not Evenly Distributed

Excerpt of "The Future of AI in Logistics” report published by Uber Freight, based on research conducted by Adelante SCM, that explores the current state and future direction of AI in logistics.

Jul 09, 2025

Editor’s Note: The following is an excerpt of a research report published recently, “The Future of AI in Logistics.” The research, conducted by Adelante SCM and commissioned by Uber Freight, explores the current state and future direction of AI in logistics. The report includes data and insights from a survey conducted in April 2025 with members of the Indago supply chain research community and Uber Freight customers (a total of 90 qualified and verified supply chain and logistics executives from manufacturing, retail, and distribution companies). Please download the full report for all the research results.

“The future is already here — it’s just not evenly distributed.”

That quote by fiction writer William Gibson nicely summarizes the current state of Artificial Intelligence (AI) in logistics. It highlights two things that are simultaneously true:

Latest Indago Research Report: Improving Shipper-Carrier Relationships

The relationship between shippers and carriers is more important than ever. As transportation markets remain volatile and supply chain demands grow more dynamic, success increasingly depends on strong, responsive, and collaborative freight partnerships. This survey explored the current state of shipper-carrier relationships: How well are they working? Where are the biggest pain points? What actions can improve trust, performance, and alignment in the months ahead?

Download the Report

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