AI, Networks, And The Road To Supply Chain Breakthroughs

Highlights of Talking Logistics episode w/ Heidi Benko (Infor) on how Supply Chain Operating Networks and AI are enabling breakthroughs in logistics.

Sep 22, 2025

As many of you know, I’m a big supporter of Breakthrough T1D through our Indago supply chain research community and Logistics Leaders for T1D Cure cycling team. Breakthrough T1D is the leading charity focused on “creating breakthroughs” to find a cure for type 1 diabetes. Thinking about these breakthroughs got me thinking: Do we need breakthroughs in logistics? What type of breakthroughs do we need? How can technology help power these breakthroughs? And how will success in this area be defined and measured? Those are the questions I asked Heidi Benko, VP of Product Marketing and Strategy at Infor on a recent episode of Talking Logistics.

Why We Need Breakthroughs

Heidi points out that change and disruption are accelerating — fueled by rising costs, labor shortages, shifting consumer expectations, and an ever-growing list of regulations. The good news, she adds, is that…

Using Robots to Load/Unload Trucks

A recent Wall Street Journal article highlighted how “new advances in robotics are [enabling the automation of truck loading and unloading]. Improved sensors and algorithms, advancements in AI and faster image-processing technology are making these robots proficient players in tasks that are like a game of 3-D Tetris.” This survey sought to understand industry readiness, key challenges, and opportunities associated with using robots to load or unload trucks.

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