Introducing A Supply Chain Logistics Maturity Model

Highlights of research conducted by Adelante SCM and commissioned by SAP that led to the creation of a Supply Chain Logistics Maturity Model.

Jun 11, 2025

Editor’s Note: The following post introduces a research report published recently, “Supply Chain Logistics Maturity Model.” The research, conducted by Adelante SCM and commissioned by SAP, led to the creation of a Supply Chain Logistics Maturity Model. This model, which includes four defined maturity levels along with assessment questions and key performance indicators, provides companies with a focused and up-to-date framework for assessing their capabilities in transportation management, including capabilities for collaboration with their network of business partners. The report also includes insights from the Indago supply chain research community and SAP customers. For additional insights from the research, please download the full report.

Have you heard the Zen story about the archer? A young man asks a Zen master how to hit a bullseye every time with his bow. The master responds, “First, know yourself. Then know your bow. Then know your target.”

Or what about the story about the two lost travelers? One traveler had a compass, the other had a map, but neither knew where they were. The traveler with the compass said, “We need to follow north.” But the traveler with the map said, “Without knowing where we are on the map, heading north could lead us deeper into danger.”

If you haven’t heard of those stories, perhaps you’re familiar with this famous quote by baseball Hall of Famer Yogi Berra:

Latest Indago Research Report: Turning Information Into Action

IT business leader Paul A. Strassmann, who passed away recently at age 96, wrote the following in 1997: “It is not computers but how a firm manages them that makes the difference. What matters is not what people see on their computer screens, but what informed actions they take with what they learn.” This survey explored how supply chain and logistics leaders turn information into action, highlighting the role of technology, communication, and cross-functional decision-making.

Download the Report

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