UNFI: Another Reminder Of Cyberattack Risks On Supply Chains

The cyberattack on UNFI is another reminder that the risk of experiencing a supply chain disruption due to a cyberattack remains very high.

Jun 16, 2025

In June 2024, we asked members of our Indago supply chain research community — who are all supply chain and logistics executives from manufacturing, retail, and distribution companies — “How prepared are you today to keep your operations running as best as possible if your ERP or any of your supply chain or logistics systems (TMS, WMS, YMS, SCP) went down for many hours or days due to a cyberattack?”

More than half the respondents (56%) said that they are only “Somewhat Prepared” (28%) or “Not prepared at all” (28%) to keep their operations running as best as possible if their ERP were to go down for many hours or days due to a cyberattack. 40% said the same thing about their Supply Chain Planning and Warehouse Management solutions going down, and 32% about their Transportation Management System.

*Source: June 2024 Indago survey of 25 qualified and verified supply chain and logistics executives from manufacturing, retail, and distribution companies.*

I can’t say if U.S. grocery distribution company United Natural Foods (UNFI) was among the survey respondents, but it is the latest example of what happens when a company isn’t prepared.

Latest Indago Research Report: Turning Information Into Action

IT business leader Paul A. Strassmann, who passed away recently at age 96, wrote the following in 1997: “It is not computers but how a firm manages them that makes the difference. What matters is not what people see on their computer screens, but what informed actions they take with what they learn.” This survey explored how supply chain and logistics leaders turn information into action, highlighting the role of technology, communication, and cross-functional decision-making.

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